Frequently Asked Questions
Everything you need to know about your Valyou Furniture experience.
What are your shipping and delivery options?
We offer several delivery tiers, including standard curbside delivery and premium white-glove service. Shipping times typically range from 1 to 3 weeks depending on your location and stock availability.
What is your return policy?
We offer a 14-day return window for most items in their original packaging. Please note that a restocking fee may apply, and original shipping charges are non-refundable.
Do you offer financing for furniture purchases?
Yes, we partner with leading providers like Affirm to offer flexible monthly payment plans, allowing you to enjoy your new furniture now and pay over time.
Does my furniture come with a warranty?
All Valyou Furniture products come with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for additional peace of mind.
Can I track my order status?
Once your order ships, you will receive a confirmation email with a tracking number. You can also monitor your order progress directly through our website's tracking portal.
What materials are used in your furniture?
We prioritize high-quality, durable materials including solid woods, premium fabrics, and high-density foams to ensure both style and longevity in every piece we design.